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Privacy Policy

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Privacy Policy

Australian College of Management and Innovation (ACMi)
RTO Code: 45535 | CRICOS Provider No.: 03800K

1. Purpose and Commitment

At the Australian College of Management and Innovation (ACMi), we are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your data in accordance with applicable Australian laws, including:

  • Privacy Act 1988 (Cth)
  • National Vocational Education and Training Regulator Act 2011
  • Spam Act 2003
  • Freedom of Information Act 1992 (WA)
  • Equal Opportunity Act 1984 (WA)
  • Student Identifiers Act 2014

By enrolling with ACMi or accessing our website, you consent to the practices described in this policy.

2. Information We Collect

We only collect personal information that is necessary to deliver our education and support services. This may include:

  • Full name, contact details, and date of birth
  • Enrolment records and academic progress
  • Unique Student Identifier (USI)
  • Passport and visa information (for international students)
  • IP address and browsing activity on our website

3. How We Use Your Information

Your information may be used for the following purposes:

  • Processing enrolments and course administration
  • Delivering and managing educational services
  • Issuing qualifications and academic transcripts
  • Meeting government compliance and reporting requirements
  • Conducting surveys and collecting feedback
  • Providing service updates and optional promotional communications (with your consent)

Please note that without certain personal information, we may not be able to enrol or support you effectively.

4. Information Disclosure

ACMi shares personal information only where legally required or operationally necessary. Common disclosures include:

  • NCVER – for national reporting and training outcomes
  • Department of Employment and Workplace Relations (DEWR) – for policy and funding compliance
  • WA Department of Training and Workforce Development – for state regulatory obligations
  • ASQA – the national VET regulator
  • USI Office – to validate training outcomes and student identity
  • Law enforcement authorities – where required under applicable law

Third-party service providers (e.g., IT or data management vendors) are contractually bound to uphold strict privacy and security standards. ACMi does not sell or rent personal data to any entity.

5. Website Data Collection and Cookies

When you visit acmi.wa.edu.au, we may collect technical data including:

  • IP address
  • Browser type and device information
  • Pages visited and session duration

This information is used to improve website functionality and user experience. We may use cookies for analytics purposes. You can manage or disable cookies through your browser settings.

6. Communications and Consent

In compliance with the Spam Act 2003, ACMi only sends marketing emails or newsletters if you have provided express consent. All such communications include an unsubscribe option, allowing you to withdraw consent at any time.

7. Data Security and Protection

ACMi takes appropriate technical and organisational measures to safeguard personal information. Our data security practices include:

  • Encrypted servers and secure data transmission
  • Controlled access restricted to authorised personnel
  • Routine system audits and compliance reviews
  • Alignment with the Australian Government’s Information Security Manual (ISM)

8. Access, Correction, and Complaints

You have the right to access and request corrections to your personal information under the Privacy Act 1988 and Freedom of Information Act 1992 (WA). You may also lodge a complaint if you believe your information has been mishandled.

To exercise your rights or raise concerns, please contact our Privacy Officer (see Section 9).

9. Contact Us – Privacy Officer

Australian College of Management and Innovation (ACMi)

📍 Level 2, 150 Adelaide Terrace, East Perth Western Australia 6004.

📍 33 Archer Street, Carlisle WA 6101.

📧 Email: admin@acmi.wa.edu.au

📞 For Information: +61 482 639 889

📞 Office Number: +61 862 494 859

10. Updates to This Policy

This Privacy Policy may be reviewed and updated periodically to reflect changes in legal obligations or institutional practices. The most current version will always be available at acmi.wa.edu.au. Continued use of our services constitutes acceptance of the latest policy terms.